Shipping & Delivery

1. How will you send my order?

   For UK orders, these will be sent via Special Delivery using Royal Mail (for small to medium-sized items) or Parcelforce/DHL (for larger items). You will be sent a tracking number once your order has been shipped.

   For International orders, these will be sent by tracked international post using DHL, FedEx, Parcelforce or UPS.

2. How long will it take for me to receive my order?

   Once your order is placed and confirmed, we will package it and ship it within 2 working days. You should receive it within 1-2 working days of dispatch, depending on your location.

   UK orders only - If you require your item urgently please let us know and we will send it on the same day if the order is placed by 12pm, or the next working day if placed after 12pm. Or, if you are based within 10 miles of London we can hand-deliver your item to your address.

3. Will I need to pay import taxes and duties?

   United Kingdom orders - No

   European countries - Your purchase may be subject to local import taxes or custom duties. We will provide the courier with all require shipping information to enable the import taxes or custom duties to be calculated. We are not liable for delays in orders due to custom clearance issues and processing times at the final destination of your item.

   Rest of the World - Your purchase may be subject to local import taxes or custom duties. We will provide the courier with all require shipping information to enable the import taxes or custom duties to be calculated. We are not liable for delays in orders due to custom clearance issues and processing times at the final destination of your item.